Customer Service - Retail & Photo | Shotover Jet

Type: Full-time, Permanent

Location: Queenstown

Description

Jet Boats, Epic Smiles & Unforgettable Moments – Join Shotover Jet!

Keen to work somewhere a little different? Somewhere fast-paced, people-focused, and seriously fun? We’re on the lookout for a Customer Service – Retail & Photo Superstar to join our crew at Shotover Jet in Queenstown. This isn’t your standard customer service role — you’ll be right in the action, helping create unforgettable experiences for manuhiri from all over the world.

At Ngāi Tahu Tourism, it’s all about manaakitanga – caring for people like whānau — and making meaningful connections through our people, our place, and our stories.

What you’ll be doing:

• Welcoming manuhiri with genuine warmth and energy
• Capturing and delivering epic photo memories of their jet boat experience
• Showcasing and selling retail products with confidence
• Keeping the vibe fun, fast, and memorable — every single day

Why you’ll love it here:

• Be part of an iconic Queenstown experience
• Work with an awesome, supportive team that feels like whānau
• Get stuck into a role that’s active, varied, and never boring

What you’ll bring:

• A natural people-person who loves creating great experiences
• Confidence working in a fast-paced, outdoor environment
• A positive attitude and willingness to learn (we’ll teach you the rest!)
• An interest in te ao Māori, with openness to learning and embracing Ngāi Tahu values

A couple of things to note:

• As part of our commitment to safety and wellbeing, the successful candidate will be required to complete pre-employment checks, including drug and alcohol testing.

Why Ngāi Tahu Tourism?

We’re driven by our purpose of “Mō tātou, ā, mō kā uri ā muri ake nei” — for us and our children after us.

If you’re ready to bring the energy, create amazing moments, and be part of something bigger — apply now and jump on board!