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Terms and Conditions

Te Rūnanga o Ngāi Tahu online shopping terms and conditions

Te Rūnanga o Ngāi Tahu is a New Zealand based business. Our physical address is 15 Show Place, Addington, Christchurch.

All transactions conducted with Te Rūnanga o Ngāi Tahu via this on-line shop will be in New Zealand dollars. The name Te Rūnanga o Ngāi Tahu will show on your card in relation to transactions with this online shop.

Card payments via this online shop are conducted via Payment Express.

Cancellation Policy

You can cancel your order up until the time we begin delivery. After that you will have to return the goods for a refund.

Refund Policy

We want you to be happy. If for any reason you aren’t happy you can return the undamaged goods. Email us at [email protected] and we will send you out a returns bag. Once we receive the goods we will provide a full refund.

Delivery Policy

We deliver throughout Aotearoa, New Zealand. We are unable to deliver internationally.

Order Fulfilment

We aim to get your goods to you as quickly as possible. We pack you order on the same day we receive it, or the next business day. Delivery usually takes 2-3 business days after that. You will receive an email confirming we received your order and another email with a tracking code once your order has been dispatched.

Governing Law

These Terms and Conditions and any dispute or claim arising out of, or related to them, shall be governed by and construed in accordance with the laws of New Zealand without giving effect to any choice or conflict of law provision or rule.

Any legal suit, action or proceeding arising out of, or related to purchases or transaction via this online shop shall be governed by the laws of and courts of New Zealand.